FAQ
What is COOLBUCK?
We provide buyers with opportunities to buy at a discount price that cannot be found anywhere. Whether it's about restaurants, sport events, goods, buyers have a chance to experience something that they have not thought about.
Do I have to sign up a group of people I know to get the deal?
No. But you can buy as a gift for your closed friends or distant relatives. As a matter of facts, you can refer them and get $10 if they make a purchase.
I like todays deal - how do I get it?
Click Buy button and pay. You will get a ticket if there are enough buyers.
What happens if the COOLBUCK does not reach its required minimum number of purchasers?
Then there is no deal and you get your money back.
Do I need to use my COOLBUCK the same day I buy it?
No. You can use it at any time before the expiration date.
I bought a COOLBUCK - how do I use it?
Print out the ticket and show it to the merchant for reimbursement.
Can I buy a COOLBUCK as a gift for someone else?
Yes, definitely. Just click buy as a gift and follow instruction.
Wait, my name is on the COOLBUCK. Are you sure I can use this as a gift?
The name of the giftee will be on the ticket.
If I do not use the full value of the COOLBUCK in one visit, can I use the remainder later?
Yes, talk to the merchant for details.
Can I combine my COOLBUCK with other offers or specials?
Generally, no because you have gotten a good deal already.
Am I billed as soon as I join a COOLBUCK?
No, you pay only if you make a purchase.
Is COOLBUCK safe?
Extremely safe. We use 128 bit SSL for our site and it would take 100 years to decode.
Can I return a COOLBUCK?
Yes, at any time you wish.
Do you ever remove comments from the discussion board?
Only inappropriate comments will be removed.
What if the business for my COOLBUCK closes down?
Contact us and we try to resolve it for you. If not, we refund your money.
How can I get my business on COOLBUCK?
Please refer to Business section and register your business for free
I just sent a referral to my friend - now what?
If your friends make a purchase within 72 hours, you get $10 for each friend and there is no limit on how many friends you refer.
Can I refer as many people as I want?
Yes, you can refer as many friends, relatives, coworkers, bossess, employees as you want and get $10 each if they make a purchase within 72 hours
I received referral codes from three people - do they all get rewarded?
Only the last referral code that you receive and click to buy will get the referral fee of $10.
Why do you only feature one deal a day? I want more COOLBUCKs!
We need to be focused on the deal that you like the most. There are deals on the side for you to choose.
Where did you get the name "COOLBUCK?"
Bucks are cool and green. That's why our symbol is a big green sphere.
When will COOLBUCK be in my city?
Please check back with us periodically. We will bring deals to all cities in the US and Canada.
Where is COOLBUCK based?
We are here in the Silicon Valley, California.